Privacy Policy
We respect your privacy and are committed to protecting it. This policy explains how Forge & Phrase collects, uses, and safeguards your data.
1. Information We Collect
We collect information you directly provide when you create an account, purchase a course, sign up for our newsletter, or contact support. This includes your name, email address, billing details, and any content you submit as part of our copywriting workshops.
- Usage data such as pages visited, time spent on catalog items, and course progress
- Device and browser information including IP address and operating system
- Cookies and similar technologies for preference storage and analytics
2. How We Use Your Information
We use collected data to deliver and improve our educational services, personalize your learning experience, process payments securely, and send relevant product updates. Your copywriting samples may be used anonymously for curriculum development only if you opt in.
3. Data Storage & Retention
All personal information is stored on secure servers located in the United States using industry-standard encryption. We retain account data for as long as your account remains active plus three years, after which it is permanently deleted. You may request immediate deletion at any time.
4. Data Sharing
We never sell your personal data. We share information only with trusted service providers who assist in operating the platform, processing payments, and delivering email communications. All third parties are contractually bound to protect your information.
5. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing emails and manage cookie preferences at any time through account settings or our cookie banner. European users may exercise additional GDPR rights by emailing our data protection officer.
6. Contact Us
If you have questions about this policy or our data practices, please reach out using the contact page or email [email protected]. Our team is dedicated to answering within 48 hours.